Terms of Service

1. Introduction

Welcome to DIGI MYBIZ™. A product of AXTES (OPC) Private Limited. (One of the Accelerated Technology Solutions). These Terms of Service govern your access to and use of the DIGI MYBIZ website, mobile web app, PWA, dashboard, branded links, digital cards, QR codes, lead tools, templates, messaging features, reseller tools, APIs, and related services.

By creating an account, logging in, purchasing credits, creating a business profile, using our tools, or accessing any DIGI MYBIZ service, you agree to these Terms. If you do not agree, please do not use the service.

2. About DIGI MYBIZ™

DIGI MYBIZ is a digital presence and growth helper app for small and medium businesses. It helps businesses create and share Smart Chat Links, Review Links, Promo Banners, Digital Cards, Branded Links, Map Links, QR Codes, Promo Videos, basic lead management tools, and integrations.

DIGI MYBIZ is intended to help businesses improve customer enquiry capture, WhatsApp communication, online visibility, review collection, and simple digital marketing workflows.

3. User Types

Admin

The platform owner or authorised internal operator with full control over the app.

Reseller

A person or business authorised to resell DIGI MYBIZ subscriptions or credits to users.

User / Business

A business owner or authorised staff member using DIGI MYBIZ for their own business profiles.

Each user is responsible for all activity under their account.

4. Account Registration And Login

Users may register using their mobile number and other required details. DIGI MYBIZ may verify phone numbers using OTP through SMS, WhatsApp, or other supported channels.

Users may optionally create a Login PIN for easier future login. You are responsible for keeping your OTPs, PIN, password, device, and account access secure. Do not share your login details with anyone.

Admin login may use a separate password-based login model and may be available through a configurable admin login URL.

We may refuse, suspend, or remove accounts that provide false information, impersonate others, misuse the service, or violate these Terms.

5. Business Profiles

A user may create one or more business profiles. Each business profile may include business name, category, phone number, WhatsApp number, address, map link, review link, logo, images, digital card content, branded links, QR codes, and other business details.

You confirm that you are authorised to create and manage each business profile you add to DIGI MYBIZ.

You are responsible for ensuring that all business information is accurate, lawful, non-misleading, and updated when required.

6. Plans, Credits, And Validity

DIGI MYBIZ may offer Standard and Pro business profile plans.

Standard profiles may include core features such as Smart Chat Link, Review Link, Promo Banners, Digital Card, Branded Links, Map Link, QR Codes, Sharing, Account, and Help Center.

Pro profiles may include additional features such as Promo Videos, Manage Leads, Integrations, Leads API, CRM sync, or other advanced tools.

Credits may be required to create, renew, or upgrade business profiles. Unless stated otherwise, one Standard business profile costs 1 credit and one Pro business profile costs 2 credits. Business profile validity is generally one year from creation or renewal, unless otherwise shown in the app.

Credits, plan features, prices, validity, taxes, offers, and limits may be changed from time to time. Any changes will apply prospectively unless required by law or necessary for security, fraud prevention, or service continuity.

7. Payments And Refunds

Payments may be processed through supported payment gateways, UPI, offline payment confirmation, or other methods enabled by DIGI MYBIZ.

You agree to provide accurate payment information and complete payments only through approved channels.

Credits or services may be activated only after payment is successfully verified. Offline payments may require manual admin approval.

7.1) No Refund Policy

We do not provide any refunds for the payments made to purchase credits, as credits will be activated automatically.

All payments made to avail DIGI MYBIZ App services are non-refundable, as service will be activated automatically once payment successful.

If a payment is deducted but credits are not added, contact support with the payment reference. We will verify and resolve the issue.

8. Reseller Terms

Resellers may purchase credits and transfer credits to their own users, subject to the rules shown in the reseller dashboard.

Resellers are responsible for their own customer communication, pricing, collections, support commitments, and legal obligations unless DIGI MYBIZ has agreed otherwise in writing.

Resellers must not misrepresent DIGI MYBIZ, make false promises, misuse customer data, sell unauthorised lifetime plans, or use the platform for unlawful activity.

DIGI MYBIZ may suspend reseller access for misuse, fraud, non-payment, customer complaints, or violation of these Terms.

9. User Content

You may upload, enter, generate, or publish business details, logos, images, banners, videos, links, customer enquiry data, templates, messages, notes, and other content.

You retain ownership of your content. By using DIGI MYBIZ, you grant us a limited licence to host, process, display, resize, generate, store, transmit, and use your content only as required to provide the service.

You must not upload or share content that is illegal, abusive, misleading, defamatory, obscene, hateful, sexually explicit, infringing, spammy, fraudulent, harmful, or violates any third-party rights.

We may remove or restrict content if it violates these Terms, applicable law, platform policies, or third-party service requirements.

10. Customer Data And Leads

If you collect customer enquiries, leads, phone numbers, names, notes, requirements, or other customer information using DIGI MYBIZ, you are responsible for using that data lawfully.

You must obtain any required consent from your customers before contacting them, sending promotional messages, storing their data, or sharing their data with third-party CRMs or integrations.

DIGI MYBIZ provides tools to help you manage leads, but we are not responsible for your sales process, customer follow-up, conversion results, customer disputes, or regulatory compliance for your business communications.

11. Messaging, SMS, WhatsApp, And Third-Party Services

DIGI MYBIZ may send OTPs, updates, alerts, review requests, enquiry messages, or other communications using SMS, WhatsApp, email, push notifications, or third-party APIs.

Delivery of SMS, WhatsApp, email, or push messages depends on telecom operators, WhatsApp/Meta systems, user device settings, internet availability, gateway providers, templates, sender IDs, phone number status, and applicable rules.

We do not guarantee delivery time, delivery success, or uninterrupted availability of third-party messaging services.

You must not use DIGI MYBIZ messaging tools for spam, unsolicited bulk messaging, illegal promotions, harassment, fraud, phishing, misleading offers, or prohibited products/services.

12. Third-Party Links And Platforms

DIGI MYBIZ may connect with or redirect users to WhatsApp, Google Maps, Google Reviews, payment gateways, CRMs, social media platforms, hosting services, analytics tools, or other third-party services.

Your use of those services is governed by their own terms and policies. DIGI MYBIZ is not responsible for third-party platform availability, policy changes, rejected templates, account restrictions, payment gateway downtime, map/review changes, or external service errors.

13. APIs And Integrations

Pro users may receive access to APIs, webhooks, CRM connections, or integration features.

You must keep API keys confidential. You are responsible for all API usage from your account or business profile.

We may limit, rotate, suspend, or revoke API access for security, abuse prevention, high usage, suspicious activity, or violation of these Terms.

14. Promo Banners And Promo Videos

DIGI MYBIZ may provide templates for banners, images, videos, social media creatives, and related marketing content.

You are responsible for checking spelling, pricing, offers, dates, legal claims, product claims, images, logos, and business information before sharing or publishing any generated creative.

DIGI MYBIZ does not guarantee that generated banners or videos will increase sales, reach, engagement, reviews, or leads.

15. Digital Cards, Branded Links, QR Codes, And Public Pages

Digital cards, branded links, map links, review links, QR codes, chat links, and public pages may be visible to customers and the public.

You are responsible for the content shown on those pages and for ensuring that your business contact details, address, review link, map link, offers, and images are accurate.

We may restrict, suspend, or remove public pages that violate law, platform policies, user safety, intellectual property rights, or these Terms.

16. Acceptable Use

You agree not to:

• Use DIGI MYBIZ for illegal, harmful, fraudulent, misleading, or abusive activity.
• Upload malware, harmful code, fake links, phishing pages, or deceptive content.
• Misuse OTP, login, PIN, messaging, or API systems.
• Attempt to access another user’s account, business profile, leads, credits, or admin area.
• Reverse engineer, scrape, overload, attack, bypass, or interfere with the platform.
• Use DIGI MYBIZ to sell prohibited products or services.
• Violate intellectual property, privacy, consumer protection, telecom, advertising, or data protection laws.

17. Intellectual Property

DIGI MYBIZ, including its name, logo, software, design, templates, workflows, documentation, dashboards, UI, code, branding, and platform content, belongs to DIGI MYBIZ or its licensors.

You may use the platform only as allowed by these Terms. You may not copy, resell, reproduce, modify, distribute, or create competing services from DIGI MYBIZ materials unless permitted in writing.

18. Privacy And Data Protection

Our handling of personal data is explained in our Privacy Policy. By using DIGI MYBIZ, you agree that we may collect and process personal data as required to provide account access, OTP login, business profile tools, messaging, payments, support, security, analytics, legal compliance, and service improvement.

Where applicable, DIGI MYBIZ aims to follow India’s Digital Personal Data Protection framework. Users are also responsible for lawful collection and use of their own customer data.

19. Service Availability

We try to keep DIGI MYBIZ reliable and secure, but we do not guarantee uninterrupted, error-free, or always available service.

The service may be interrupted due to maintenance, hosting issues, internet problems, third-party API downtime, payment gateway issues, telecom delivery problems, security incidents, software updates, or events outside our control.

20. Changes To Features And Pricing

We may add, remove, rename, improve, limit, or modify features from time to time. We may also update pricing, plan limits, credit rules, templates, APIs, integrations, or dashboard options.

Where practical, we will try to avoid disrupting active paid users, but we may make immediate changes when required for security, compliance, technical stability, or third-party platform policy changes.

21. Suspension And Termination

We may suspend or terminate access if you violate these Terms, misuse the service, fail to pay, create risk for other users, violate law, abuse messaging systems, misuse APIs, or harm the reputation/security of DIGI MYBIZ.

You may stop using DIGI MYBIZ at any time. Account deletion or data export options may be handled according to our Privacy Policy and applicable law.

22. Disclaimers

DIGI MYBIZ is provided on an “as is” and “as available” basis.

We do not guarantee business growth, sales, enquiries, leads, conversions, reviews, search ranking, social media reach, customer response, payment success, or third-party service availability.

You are responsible for your own business decisions, marketing claims, customer communication, offers, prices, products, services, and legal compliance.

23. Limitation Of Liability

To the maximum extent permitted by law, DIGI MYBIZ and its owners, team, partners, resellers, service providers, and affiliates will not be liable for indirect, incidental, special, consequential, punitive, or business loss, including loss of profit, data, goodwill, leads, customers, revenue, or opportunity.

Our total liability for any claim related to DIGI MYBIZ will be limited to the amount paid by you to DIGI MYBIZ for the specific service giving rise to the claim during the previous three months, unless applicable law requires otherwise.

24. Indemnity

You agree to indemnify and protect DIGI MYBIZ from claims, losses, damages, penalties, legal costs, and expenses arising from your content, business activity, customer communication, misuse of the service, violation of law, violation of third-party rights, or breach of these Terms.

25. Governing Law And Jurisdiction

These Terms are governed by the laws of India. Subject to applicable law, disputes will be handled by the courts located at Visakhapatnam, AP. India. .

26. Grievance And Support

For support, complaints, content concerns, account issues, payment issues, or legal notices, contact:

• Support Email: digi [@] axtes.com
• Phone/WhatsApp: +91-8115559991
• Address: Beach Road, Visakhapatnam (Vizag). AP. India.

We will try to respond within a reasonable time as required by applicable law and platform policy.

27. Changes To These Terms

We may update these Terms from time to time. The updated version will be posted in the app or website with a new effective date. Continued use of DIGI MYBIZ after changes means you accept the updated Terms.

28. Contact

DIGI MYBIZ

Email: digi [@] axtes.com

Phone/WhatsApp: +91-8115559991

Address: Beach Road, Vizag. AP. India.